Our core team
Our core team
Over the past 15 years, Helen has consulted with and coached hundreds of clients. Through her background of 40 years of community engagement, including mandates as regional coordinator of the Hearth and Stroke Foundation (1989-99), executive director of Voice of English-Speaking Quebec (1999-2008), alongside a PhD in Applied Human Sciences, Helen has spent decades honing her understanding of community engagement and organizations, as well as the individuals within these organizations. Over the past 15 years, she has focused on supporting non-profit, charitable, and governmental organizations with organizational development, notably in assisting with leadership development, change management, strategic planning, reviewing organizational policies and procedures, and program development and evaluation, particularly focusing on women and minorities.
Expertise: Helen specializes in coaching, change management, leadership training, interview processes, narrative inquiry, and community-based service evaluation and development.
With a decade of experience in community services and a PhD in process engineering focused on stakeholder engagement in evaluation and decision-making processes, Eric’s expertise encompasses evaluations, strategic planning, development of programs, projects, and organizations, and grant writing. Contributing to this expertise is a diverse and unique background, including work as : a researcher on environmental engineering, mentorship coordinator at Réseau Environnement, Quebec’s delegate to India, a process consultant for various municipalities, and program coordinator for community-led evaluation initiatives of environmental, economic, and cultural sustainability. Having worked with Helen since 2012, given the great synergy between their work, approaches, and knowledge, Eric took on the role of Principal of Walling Consulting. Since then, Eric has grown the team of highly qualified experts to greatly expand the scope of services and expertise on offer by Walling Consulting.
Expertise: Eric specializes in stakeholder identification and engagement, multi-criteria decision-making, performance assessments and benchmarking, quantitative analysis, systematic review methods, and modelling.
Prof Birch, associate professor of political sciences at Laval University and executive director of the Center of analysis of public politics, is an expert with over 40 years of experience in the fields of government programs and policies evaluations and methodology, notably content and thematic analysis, surveys, and focus group methodology. Lisa completed her PhD on the use of research by public sector actors, with her thesis being titled: "The use of public opinion research by government: insights from American and Canadian research.". Initially focused on the evaluation of tobacco control programs on population health across both Canada and the USA, her research has since greatly expanded in scope and depth. Since then, Lisa has cemented herself as an international leader in government policy and program evaluation, having created the Polimeter, an evaluation initiative to assess the performance of federal and provincial governments (Quebec, Ontario, New Brunswick, and Canada) compared to their electoral promises and programs.
Expertise: Lisa specializes in quantitative and qualitative methodologies, with a world-renown expertise on surveys, focus groups, community consultations, thematic and content analyses, and case studies.
A central aspect to how we operate and ensure our clients received the highest quality and project tailored expert council are our expert support teams. Our core team embodies the expertise and excellence we pride ourselves in. However, despite their vast experience in evaluations, supplementing their own expertise with that of experts in complementary fields can yield significant advantages to the evaluation. This is where our expert support team comes into play. When required for a project, as is the case for this one, we seek to bring on experts with significant hands-on experience and who are still working in their fields (i.e., not full-time consultants), at the beginning and throughout the project. This is aimed at ensuring that the evaluation methodology and process is pertinent, comprehensive, and sound, from the start. The quality of an evaluation is directly dependent on the process and methodologies, and having a comprehensive understanding of the situation from the get-go can avoid many major issues (e.g., missing important evaluation questions, indicators, presence of biases, understanding of pertinent outputs).
Fields of expertise covered by our associate experts include:
Co-creation with indigenous people, community consultations and the evaluation of mental health initiatives
Educational psychology and youth counselling
Social work
Data management and data engineering
Environmental engineering
International development and affairs